Frequently Asked Questions
Project PUP – Frequently Asked Questions
What is Project PUP?
Project PUP is a 501(c)(3) nonprofit therapy dog organization dedicated to bringing comfort, companionship, and emotional support to people in hospitals, schools, senior communities, airports, and other facilities throughout the region.
What does a therapy dog do?
A therapy dog provides emotional support through friendly interaction, comfort, and a calming presence. They help reduce stress, improve mood, encourage communication, and create positive moments during difficult times.
Is a therapy dog the same as a service dog or emotional support animal?
No.
Service Dogs are trained to perform tasks for individuals with disabilities.
Emotional Support Animals provide comfort to their owners at home.
Therapy Dogs volunteer with their handlers to bring joy and comfort to others in public settings.
What types of animals are accepted?
While dogs make up the majority of our program, friendly, well-socialized cats.
Does my pet need special training?
Formal training isn’t required, but your pet must demonstrate excellent temperament, basic obedience, and social skills. A Canine Good Citizen (CGC) certificate is a plus but not required.
What is involved in the screening process?
There is a 3 week course on the last day of class you and your dog will be evaluated. You must attend all three classes.
Do I need to attend training after my pet is certified?
After certification, you may sign up for visits at approved facilities. We also offer classes and continuing education opportunities to help our teams grow and learn.
Where do therapy teams visit?
Our certified teams visit hospitals, schools, libraries, children’s programs, airports, senior communities, special events, and more.
Is there an age limit for pets?
Pets must be at least one year old and in good health. There is no upper age limit as long as they are fit to participate.
Does Project PUP provide insurance?
Yes — Project PUP provides liability insurance for all certified teams volunteering under our program.
How much does it cost?
There is a modest annual membership fee that supports insurance, administration, and program resources.
Can children or families participate together?
Yes! Families often volunteer together. The handler must be able to fully control the pet at all times.
How often am I required to volunteer
We encourage regular visits to support our facilities and stay active as a team.
Can my facility request therapy dog visits?
Yes — facilities can request visits through our website or by emailing [email protected].
How can I support Project PUP if I don’t have a pet?
You can support our mission through donations, sponsorships, volunteering, sharing our posts, or inviting us to community events.